DEPARTMENT OF HUMAN SERVICES
Health Care
Minnesota Association of Professional Employees  (MAPE)
**Bidders – Please note that you will be required to provide an updated resume to the hiring supervisor/manager for this position.**
This position represents DHS as a business lead on projects for Minnesota Health Care Programs (MHCP) to deliver health care eligibility system functionality in accordance with state and federal policy, laws, and regulations. Responsibilities Include: • Work in partnership with Department of Human Services (DHS), Minnesota IT Services (MNIT), MNsure and county, tribe and state health care processing entities to develop business requirements, design documents, and workflows to deliver new or enhanced system functionality, and other high-priority system changes required for Minnesota Health Care Programs (MHCP). • Under limited supervision, initiate, lead and coordinate efforts to identify, analyze, recommend, develop and implement changes and improvements for business processes and procedures. • Use critical analysis, problem-solving, and process improvement skills sufficient to identify issues, evaluate, plan, make decisions, recommend and implement solutions, without compromising program integrity, system functionality, and customer service. • Develop business use case scenarios and instructions to perform user acceptance testing. Document results, submit potential issues and prioritize defects found in user acceptance.
• Three (3) years professional experience working in eligibility technology systems, such as Minnesota Eligibility Technology System (METS), MAXIS and MMIS to effectuate eligibility for Minnesota Health Care Programs (e.g., Medical Assistance, MinnesotaCare etc.). • Experienced in identifying and expressing business needs to address policy, operational, or system improvements or challenges. • Capable of effectively guiding and organizing problem-solving teams, adept at resolving conflicts and negotiating. ***Bachelor’s Degree or higher in Health Care Administration or related field may substitute for one (1) year of experience.