**Bidders – Please note that you will be required to provide an updated resume to the hiring supervisor/manager for this position.** PTR #143017 is lead posting for PTR #143018
***This posting may be used to fill multiple openings*** The State Medical Review Team (SMRT) Disability Unit Supervisor provides leadership and oversight for statewide disability determinations and TEFRA level of care assessments. This position supervises a multidisciplinary team responsible for disability determination, case development, appeals coordination, and related program operations. The supervisor ensures staff have the guidance, resources, and support needed to complete accurate, timely, and consistent determinations in accordance with applicable federal and state laws, regulations, medical criteria, and agency policies and procedures. The incumbent manages daily operations, including workload distribution, performance management, quality assurance, staff development, policy implementation, and continuous process improvement. The position monitors operational performance, addresses barriers to effective service delivery, and supports consistent application of program requirements while helping staff navigate complex cases and changing operational needs. The Disability Unit Supervisor directs unit resources to support Health Care Eligibility and Access (HCEA) Division goals and the Department's mission. As a member of the SMRT Leadership Team, the supervisor collaborates with internal and external partners, supports strategic planning and system improvements, and contributes to initiatives that improve service delivery, operational efficiency, and program outcomes. Responsibilities include: • Managing and directing SMRT disability determination and level of care assessment activities, including case processing, medical record collection and analysis, vocational assessment, quality assurance reviews, and appeals. • Monitoring workload, timeliness, productivity, and quality to identify trends, address barriers, and ensure work is completed accurately and consistently in accordance with applicable requirements. • Supervising staff through recruitment, onboarding, performance management, coaching, technical guidance, and professional development. • Providing guidance on complex cases, disability evaluation requirements, and program policies and procedures to promote consistent and well-supported determinations and assessments. • Implementing and refining policies, procedures, training, and quality standards in response to program needs, regulatory changes, quality findings, and operational trends. • Leading or coordinating process improvement efforts, including identifying workflow inefficiencies, evaluating business needs, participating in User Acceptance Testing (UAT), and supporting implementation of system and process changes. • Collaborating with internal teams and external stakeholders to resolve operational issues, communicate program requirements, and support effective service delivery. • Participating on the SMRT Leadership Team to guide day-to-day operations, support organizational change, lead improvement initiatives, and contribute to strategic planning and program development.
Demonstrated leadership experience* (must be clearly identified on your resume) *Leadership experience can include (this is not an all-inclusive list): • Experience as a supervisor, lead worker, team lead, project lead. • Completion of a State of Minnesota leadership program (e.g. ELI, L4). • Leading a program or chairing a committee (e.g. ERG) - experience must include: o 1+ year of experience Identifying issues, goals, and strategic actions o 100+ hours per year time commitment o Can be paid or unpaid AND Three (3) years of experience evaluating disability severity according to Social Security rules and regulations. Experience must demonstrate advanced knowledge sufficient to provide technical guidance, training, and mentoring in the following areas: • Applying and interpreting federal and state disability laws, regulations, and policies, including SSA regulations, the Code of Federal Regulations (CFR), the Program Operations Manual System (POMS), and applicable state program guidance. • Applying SSA medical listings, evaluating medical and clinical evidence, and understanding the requirements for adult and childhood impairments. • Evaluating disability under the Minnesota programs for which SMRT conducts determinations, including Medical Assistance ABD, MA-EPD, TEFRA, Managed Care Exclusion, Family Support Grant, Special Needs BasicCare (SNBC), and applicable Home and Community-Based Services waiver programs (BI, CAC, CADI, and DD). • SMRT business processes and the systems used to support disability determinations, medical evidence development, eligibility, and level of care assessments ***Bachelor’s degree in Psychology, Social Work, Public Administration or other related field may substitute for 1 year of professional experience; OR Master’s degree in Psychology, Social Work, Public Administration or other related field may substitute for 2 years of professional experience***