Bidders – Please note that you will be required to provide an updated resume to the hiring supervisor/manager for this position.

The Operations Specialist provides executive-level administrative and operational support to the Aging and Adult Services Division (AASD), Nursing Facility Rates and Policy Division (NFRP), and the Minnesota Board on Aging (MBA). This role anticipates organizational needs, manages competing priorities, coordinates complex projects and events, and implements administrative processes that promote efficiency. Responsibilities include: Supporting division leadership by managing complex schedules, event planning, communication, and meeting logistics to AASD leadership; managing division-level processes and procedures to improve operational efficiency; and providing operational, administrative, financial, and project support to AASD and NFRP Serve as an operational resource for the division by creating, improving, and maintaining systems and procedures Provide day-to-day operational support across multiple programs and stakeholder groups To be deliberate in fostering positive interpersonal relationships with coworkers, managers, and customers so all are treated in a respectful, professional, and humane manner

1 year of professional experience analyzing operational processes and developing administrative procedure or 3 years of advanced technical or paraprofessional experience supporting administrative operations and maintaining office systems and procedures OR Bachelor’s degree in related field and 2 years of advanced technical or paraprofessional experience supporting administrative operations and maintaining office systems and procedures Experience must include the following: Developing, maintaining, or improving administrative processes, procedures, or guidelines to enhance workflow efficiency Coordinating projects, tracking assignments and deadlines, and managing competing priorities Maintaining records and data management systems, ensuring information accuracy and accessibility, and communicating procedures and guidance to staff