Reposted to correct work location - Changed from Moorhead to Duluth. Bidders: Please note that you will be required to provide an updated resume to the hiring supervisor/manager for this position.

The Regional Ombudsman will enhance the quality of life and care for Minnesota long-term care consumers through individual advocacy on behalf of long-term care consumers, education to consumers and other stakeholders, and through supporting and implementing consumer empowerment strategies. In order to properly and zealously advocate for long-term care consumers, this position is responsible for: o Understanding and maintaining expertise in all aspects of Minnesota and federal long-term care policies, programs, and service delivery functions, including: ? technical and administrative functions o Understanding and evaluating how Minnesota’s long-term care system operates and applies to the individual consumer experience, especially within the assigned geographical region. o Making recommendations for systemic (including legislative) improvements in long-term care at a regional, state, and national level This position will be responsible to meet with and advocate on the behalf of long-term care residents living in Northeastern Minnesota which may include St Louis County and the cities of Duluth, Aurora, Biwabik, Brookston, Eveleth, Floodwood, Hermantown, Meadowlands, Proctor, and Virgina. The incumbent of this position is considered a remote worker, which is a term and condition of the appointment. As a remote worker, the incumbent will have their home, or an alternative location assigned as their principal work location; will be permanently assigned to their principal work location; and will not be assigned to an agency facility for their principal work location.

3 years of professional experience in nursing, social work, Advocacy, discharge planning, law, and person-centered thinking/planning. Experience must demonstrate the following: • Dispute resolution skills, such as negotiation or mediation • Long-term care financing, specifically Medicare, Medical Assistance, and private insurance • Knowledge of state and federal long-term care delivery systems

This position will be responsible to meet with and advocate on the behalf of long-term care residents living in Northeastern Minnesota which may include St Louis County and the cities of Duluth, Aurora, Biwabik, Brookston, Eveleth, Floodwood, Hermantown, Meadowlands, Proctor, and Virgina. The incumbent of this position is considered a remote worker, which is a term and condition of the appointment. As a remote worker, the incumbent will have their home, or an alternative location assigned as their principal work location; will be permanently assigned to their principal work location; and will not be assigned to an agency facility for their principal work location.