**Bidders – Please note that you will be required to provide an updated resume to the hiring supervisor/manager for this position**
***This position is eligible for telework for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.*** As the Program Areas Communications Supervisor, the incumbent will lead and implement large-scale communications strategies that promote programs, increase public awareness and help Minnesotans understand primarily the state’s Medicaid (Medical Assistance) and MinnesotaCare programs. The role requires advanced working knowledge of Medicaid policy, including program design, eligibility, benefits, waivers and federal-state requirements, to translate complex policy and operational decisions into clear, accessible public communications. As the supervisor of staff, the person in this position must also develop an understanding of the small number of agency programs that are unrelated to Medical Assistance and MinnesotaCare. The position supports transparency, equity in service delivery, and accountability to the people of Minnesota. Responsibilities include but may not be limited to: • Drive strategic program workload alignment, maximize operational capacity, control unit workflow and ensure absolute compliance with agency priorities, program mandates, labor agreements and state administrative frameworks. • Provide strategic leadership for communications related to Minnesota’s Medical Assistance, MinnesotaCare, and broader DHS program areas. • Manage the development and implementation of communications plans and strategies that translate complex policy decisions into accurate, accessible, and culturally responsive information for diverse audiences. • Provide policy-informed communications leadership in support of the DHS Communications Office on issues related primarily to Medicaid and MinnesotaCare programs. • Work with executive leadership, policy staff and communications teams to develop, manage and execute agencywide strategic communications projects that require interpretation and explanation of complex Medicaid policy and legislative activity. • Analyze and interpret policy, data and trends to develop effective narratives and evaluate communications outcomes. Use data and policy analysis to inform communications strategies and continuous improvement efforts. **All DHS Leaders are expected to demonstrate and develop the five (5) competency themes from the Enterprise-wide Leader Competency Model: • Leading Self • Leading Others • Leading the Organization • Leading Outside the Organization • Getting Work Done
**To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month, day and year for each job held.** Demonstrated leadership experience. Leadership experience can include: • Experience as a supervisor, lead worker, team lead, project lead; • Completion of a State of Minnesota leadership program (e.g. ELI, L4); • A paid/unpaid position leading a program or chairing a committee (e.g. ERG) - Experience must include: • 1+ year of experience identifying issues, goals and strategic actions • 100+ hours per year time commitment AND Four (4) years of experience providing or consulting in the communications field across an organization and/or business. Experience must also demonstrate: • Advanced knowledge of Medicaid policy, program operations, financing, waivers, and federal-state requirements. • Expertise and substantial experience in the public relations or communications fields and in the principles and practices of journalism. • Solid knowledge of media relations, social media, web communications, print media and communications campaigns to lead colleagues and external partners on communications. • Experience creating communications strategies to address controversial internal and external issues, highlight key services and issues, and build support for communication proposals. • Experience in assessing communications’ implications and risks of sensitive and visible issues and ability to advise leadership appropriately. • Strong skills to research, plan, develop, manage and lead public awareness campaigns. • Experience in planning, project management and problem-solving to address communications needs and resolve communications issues. • Experience communicating with individuals from a wide variety of backgrounds and perspectives. • Ability to hold team members accountable for their work product and meeting established goals. • Ability to identify internal and external pressures/roadblocks that impact or may impact the work of the agency and navigate them effectively.