DEPARTMENT OF HUMAN SERVICES

Operations

Middle Management Association  (MMA)
 
 

**Bidders – Please note that you will be required to provide an updated resume to the hiring supervisor/manager for this position**

 
2026-03-27
2026-04-02
130230
Human Services Supervisor 3
None
Full Time
Full Employer Contribution
016 - DHS Central Office MMA
DHS CO Andersen
Lisa Dejoras
lisa.dejoras@state.mn.us
Duren,Alex
Alexander.Duren@state.mn.us

***This position is eligible for telework for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.*** As the Project and Program Implementation Services Supervisor you will supervise, lead and support the Department of Human Services’ (DHS) efforts in continuous improvement (CI) informed project management and program implementation management. This position is responsible for the DHS Project & Program Implementation Services (PPIS) project portfolio. This position consults with DHS units and all levels of agency personnel to provide advice, assistance and leadership on project efforts. Responsibilities include but may not be limited to: • Serves as liaison between MSD management and PPIS staff and represents PPIS in various settings. • Guides the activities of the PPIS and monitors performance to ensure the team is meeting deadlines and work is aligned with the guiding principles of DHS PPIS. • Direct the implementation processes and programs across the department by leading the most complex and/or sensitive projects as needed. • Conducts novel management analysis on departmental and statewide programs and provides recommendations to DHS leaders, staff, and other state agencies about how to implement new systems or services, design or improve business processes, and measure process and team performance. • Deliver departmental reports and analyses to agency leadership and other state officials.

**To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month, day and year for each job held.** Demonstrated leadership experience* *Leadership experience can include: • Experience as a supervisor, lead worker, team lead, project lead. • Completion of a State of Minnesota leadership program (e.g., ELI, L4). • A paid/unpaid position leading a program or chairing a committee (e.g., ERG) - experience must include: o 1+ year of experience identifying issues, goals, and strategic actions. o 100+ hours per year time commitment. AND Four (4) years of specialized professional experience with continuous improvement and/or project management demonstrating the following: • Application of Lean and/or other continuous improvement or innovation methodologies and principles to improvement efforts within an organization. • General knowledge of project management theory and practice. • Experience conducting data planning, collection, analysis, and/or reporting. • Evaluating, designing or redesigning business processes and/or procedures. • Analytical/or research methods to design and prepare improvement efforts that meet business needs. • Experience working with leadership and teams in advancing strategic initiatives and/or program integrity efforts. • Efficient and effective management of a portfolio of complex projects.