Bidders – Please note that you will be required to provide an updated resume to the hiring supervisor/manager for this position.
The Documents Management, Imaging and Pre-Enrollment Review Specialist Team Lead reports to the Supervisor of Provider Enrollment and has close working relationships with the unit team and the other units of the MPS division. Responsibilities include: • Provide leadership and support in the Member and Provider Services division by monitoring and processing a variety of work items with the electronic document management system (EDMS) team • Assist the unit supervisor to make and alert staff to priority changes • Effectively use staff to manage the work during peak periods and eliminate backlogs • Coordinating document management functions and providing consultation to internal team members regarding EDMS policies and procedures • Act as a lead resource and provide day to day assistance related to: 1. the intake, triage, flow, and management of paper and electronic documents for a large scale program enrollment operations; with 2. job components needed to operate an automated electronic documents management system and associated software. The division’s automated documents imaging system and associated documents management processes will evolve with its technology and new methods used to send, receive, and process its documents • Act as the primary resource for the EDMS scanning/indexing software. The primary resource is responsible for: • Developing and maintaining any changes to the software • Developing schedules for testing and training • Assessing business needs for the Units and Divisions • Developing roll out plans for new software enhancements • Assist/conduct resource management, workload and performance studies • Work with the Provider Enrollment Supervisor to implement business area changes, implementation of new policies, and transitions impacting the systems supports and business processes used by the MPS Division • Monitor staff response and performance during transitions • Serve as contact for and liaison with Provider Enrollment and other MPS Division units
Communication Skills sufficient to neutrally convey information, data, and different perspectives on issues
Database, Documents, and Records Management sufficient to compile data, monitor computer printouts and generate reports; write with clarity and prepare basic level technical documents and reports
Development of Administrative and Programmatic Procedures sufficient to develop and modify administrative policies and procedures
Specialized Terminology sufficient to know the codes and coding system for the different types of health care providers enrolled as Medicaid Providers