It is the policy of the Department of Human Services that the individual awarded this position successfully complete a Fingerprinting check (MNJIS/CJIS). Complete the Criminal Justice Information System (CJIS) Security Awareness training within 3-business days from the start of employment; and successfully obtain/retain CJIS certification annually. This position is eligible for telework for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.

This position is responsible for conducting background studies in accordance with the Human Services Background Studies Act (245C). Background studies are conducted on individuals who will have contact with vulnerable (child or adult) populations; and in compliance with requirements of licensed, and/or non-licensed human service and health programs. This position accesses a range of study subject records and information that are obtained from specific sources such as online databases, registries, and repositories; including sources maintained by the Federal Bureau of Investigation (FBI). As a Fee-for-Service enterprise model, the division measures effectiveness, efficiency, and stakeholder satisfaction through regular reviews of business intelligence data by managing and measuring the volume of studies, study complexity, and time to complete studies. The Background Studies Division is situated within the Office of Inspector General (OIG). Background Studies enterprise also administers and performs rap back services; employment and licensure verifications; disqualification reconsiderations, set-asides and variances; preponderance of evidence, statutory comparisons, rescissions, expungements, administrative fair and contested case hearings, and litigation. Responsibilities include but are not limited to: • Provides direct customer service support and background study reviews. • Gathering and reviewing a variety of records to determine if the applicant is disqualified. • Responding to phone calls and emails from providers, vendors, and applicants. • Makes decisions when the information is clearly defined. Minimum Qualifications **To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.** Two (2) years advanced administrative support, paraprofessional, or technical experience with background study processes; OR Associate degree in related field and one (1) year advanced administrative support, paraprofessional, or technical experience with background study processes. AND Experience must demonstrate the following: • Draft letters regarding compliance requirements. • Respond orally and in writing to questions, concerns and/or complaints. • Analyze results and make decisions independently.

• General knowledge and understanding of the following requirements under general supervision to make appropriate referrals and to comply with division protocol: o Minnesota Statutes, Chapter 13 (the Minnesota Government Data Practices Act) o Minnesota Statutes, Chapter 245A (the Human Services Licensing Act) o Adam Walsh Child Protection and Safety Act of 2006 (Federal Law) o Minnesota Statutes, Chapter 245C (the Human Services Background Studies Act) o Minnesota Statutes, sections 626.556 (the Maltreatment of Minors Act), and Minnesota Statutes, section 626.557 (the Vulnerable Adult Act) o All applicable Minnesota Rules pertaining to licensure by the Department of Human Services. • Overall knowledge of the administrative, criminal, and civil laws pertaining to the background study process. • High standards for accuracy of work and must be able to work independently, consulting with leads or supervisors as needed. • Computer and word-processing skills and have experience using the various databases used in the background study process. • Demonstrate an excellent use of grammar and syntax and must be able to convey legal and procedural information clearly and concisely with a minimum of oversight. • Variety of experiences working effectively with others from different backgrounds and cultures.